Welcome

to LofaSofa

We kindly ask you to read the following terms and conditions, they bind you with the Merchant, owner of the Site. In addition, you accept the same mode of electronic communication with the Merchant for all of your exchanges and that they meet all the requirements of a written communication.

We reserve the right to refuse to serve you, cancel an order, close your account, delete or modify the content of the Site or cancel an order whether or not you have complied with these Terms and Conditions. If you encounter problems with an order, contact us as soon as possible at the following address: lofasofaquebec@hotmail.com

Comments

You have the opportunity to enter comments and criticisms relating to the content of the Site. You are entirely responsible for the comments you publish, we are not responsible for them and you agree to indemnify the Merchant against any damage arising from them. It is forbidden to make comments on behalf of other people, to hide your identity or to make unlawful, obscene, threatening, defamatory, or intrusive statements about the privacy or intellectual property of any person or constitute channel letter, direct mail or spam. We reserve the right, without obligation, to edit or remove comments without explanation, and we assume no responsibility for the systematic review of any published statements. When you publish a comment, you give the Merchant the non-exclusive right to use the published, royalty-free name and content in a perpetual and irrevocable manner, to reproduce, modify, adapt, publish, and represent it. , translate it, broadcast it, communicate it to the public and display it anywhere in the world and in any medium. We ask you to publish only one review per product, unless you wish to provide new information. You agree to only comment on the products that you have personally tried by keeping a respectful tone at all times. It is forbidden for employees and competitors of distributors and manufacturers to post comments.

Applicable Laws

These terms and conditions are governed by the laws of the province or state of Quebec or Canada that apply to it. In addition, any legal action against the Merchant must be brought before the judicial district of the city of Saint-Anicet where Lofasofa is located.

Order errors

In the event that you believe that an error occurred when placing an order, we invite you to notify us without delay, but at the latest within 48 hours of its discovery by sending us a message to the following address: lofasofaquebec@hotmail.com and indicating in sufficient detail the error that has been made.

Delivery and returns

The delivery method and carrier name will be determined by the Merchant and our usual delivery times on your territory are established between 2 to 4 weeks after receipt of payment by the merchant.

We undertake to deliver your purchases within a reasonable time subject to the availability of carriers used by the shipper, who are solely responsible for the delivery of the products or services purchased.

The risk of loss and the right of ownership of the good or service purchased are transferred to you when it is delivered to the carrier or if the goods cross an international border, this risk is transferred to you after the customs clearance.

Warehouse pickup of a purchase made online must be done during regular business hours.

In this case, the risk of loss and the right of ownership of the property purchased are transferred to you when you take possession of it at the store.

The product is being manufactured according to your request and your taste, the sale is final.

Cancellation, exchange, return, exchange or refund policy

Cancellations of compliant and error-free orders are not permitted.

Exchanges and returns are not allowed.

Warranty limitation

SUBJECT TO APPLICABLE LAW, THE MERCHANT DISCLAIMS ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, OF THE TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCTS SOLD ON THE SITE. IT ALSO EXCLUDES ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, IN THE CONTENT, ITEMS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR THROUGH THE SITE OR ON ITS SERVERS AND IN THE SOFTWARE. ELECTRONIC COMMUNICATIONS.

Limitation of liability

THE MERCHANT SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES RESULTING FROM THE USE OR MISUSE OF THE SITE OR FOR THE PURCHASE OF PROPERTY THEREIN, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFIT, THE USE OF DATA OR OTHER INTANGIBLES AND THIS, EVEN IF THE MERCHANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

privacy

policy

INTRODUCTION

Welcome to the lofasofa website (hereinafter: the “Site”). This document discusses the lofasofa policy that operates the Site with respect to the protection of Personal Information. This policy is based on the laws in force in Canada, the Personal Information Protection and Electronic Documents Act and the Act respecting the protection of personal information in the private sector (RSQ, chapter P-39.1) in the province of Quebec, where the company’s head office is located, we make no representations that this policy complies with the law of the province or state of residence of the company.

1. GENERAL

The protection of your personal information and the information collected about you is important to us. In this Privacy Policy (the “Policy”), we want to educate you as to why we collect information about you and the ways in which we collect this information and the storage of this data and the use of Information.

2. POLITICAL CONSENT

By viewing the “Site”, you agree to comply with the Policy. We reserve the right, at any time and in our sole discretion and without notice, to modify the Policy. By continuing to view the Site, you express your consent to the changes to the Policy and you agree to be bound by it as amended. We recommend that you review the Policy regularly.

3. OTHER APPLICABLE AGREEMENTS

The use and purchase of products on the Site are governed by the Terms of Use and the Terms and Conditions of Sale of the Traders (the “Terms and Conditions”). By viewing the “Site”, you declare that you have read these Terms and Conditions and you agree to be bound by them. If you do not agree to these terms, please do not use the Site.

4. THE INFORMATION COLLECTED

Information collected about you may include, without limitation, your name, company name, mailing address, telephone number, email address, fax number, age, cookies, IP addresses, billing address, credit card number and expiry date, etc. We also collect information about your use of the Site, including the dates and times of your visits, the pages viewed, the documents downloaded, the type of web browser you use during your visit and your electronic exchanges with us (especially by e-mail and chat).

5. STORAGE AND PROTECTION OF INFORMATION

We keep the Information as long as reasonably necessary for the purposes described in the Policy or as required by law for a longer period. We store the Information on secure servers and take reasonable steps to protect the Information from undesired use, loss, modification or disclosure. Our employees, representatives and agents are bound by the Policy. The content of the Site is intended for adults or minors who are represented by adults as the case may be. We do not knowingly collect any information about minors. By using the Site, you guarantee that you are of the age of majority, if it was not the case, you represent that you are assisted by your parents or legal representative, failing which, we kindly ask you to stop to use the Site.

6. USE OF INFORMATION

We reserve the right to use the Information internally at our discretion, including processing your orders and answering your questions, sending you or sending to your friends, family and colleagues the products you have ordered for them, improve our customer service, our product range, the result of our sales or to keep in touch with you to inform you about promotions, special offers, prints, promotional gifts, discounts and other benefits for which you have voluntarily provided your personal information, provide you with ongoing personalized service and information about our products, services and business; analyze how you use the Site and how you view and administer sales; perform accounting and administration; and note trends and statistics.

7. SHARING INFORMATION WITH THIRD PARTIES

If you visit or buy products on the Site, participate in a contest, survey, promotion or special offer, we may share Information with our employees, representatives, agents and partners, in accordance with the Policy. Under no circumstances do we knowingly disclose or sell the Information to a third party. We reserve the right to transmit the Information to a third party to transmit the Information to the designated carrier for the delivery of the goods as well as for the purpose of preparing tax returns for sales tax purposes (GST, QST, VAT). We may disclose the Information to advertisers for marketing and promotional purposes. The said information transmitted cannot however be used to identify you personally. Your name, email, phone number and address will never be knowingly disclosed to advertisers. We reserve the right to disclose Information in accordance with law, following a legally obtained request and when necessary, to protect our property, interests and rights.

8. HYPERLINKS

The Site may contain links to sites that are the responsibility of third parties who may also collect your personal information. This Policy does not apply to the practices of these third parties and we assume no responsibility for them. By using the Site or accessing the sites of third parties of the Site, you release us from any liability for the actions and omissions of such third parties. Please check the privacy policy of each website you visit.

9. COOKIES

In keeping with current practices, we may send a cookie to your hard drive to analyze your activities on the Site and to remember you on your next visit. These cookies are only used to identify your computer by our servers during your next visit.

10. UNSUBSCRIBING PROMOTIONAL MATERIAL

You may also withdraw your consent at any time by contacting us despite the fact that you have consented to the collection, use and / or disclosure of the Information as indicated in this document. If necessary, you can unsubscribe at any time from our newsletter by clicking on the “unsubscribe” link at the bottom of the emails received.

Updated May 10, 2018

Logo-lofa-sofa

Simply the world’s most comfortable sofa bed! The LofaBed is made out of Canadian hardwood in a great variety of sizes, colors and styles. For a good night’s sleep or a great place to sit.

1835, Rte 132
St. Anicet, Quebec
J0S 1M0 Canada